Common problems with GitLab sign-in
The messages below are quoted as the French interface shows them.
| What you see | What to do |
|---|---|
In the Configure GitLab window, under Application ID: ID de l'application est requis | Paste the Application ID of your GitLab application. |
Under Secret: Secret est requis | Paste the secret of your GitLab application. |
In Company connections › GitLab, after Test the connection: Aucun serveur ne répond au nom gitlab.exemple.com. | Check the spelling of the GitLab instance host, without https://. If it is right, your Astrolabe cannot reach that server: ask the administrator of your company. |
In Administration › Catalog, the GitLab card: Configurez d'abord l'intégration GitLab : sans elle, ce fournisseur ne peut rien lire. | Add the GitLab token first, in Company connections › GitLab, as described in Import the members. |
Someone who signs in with GitLab reads Your account is not known to Astrolabe yet. Ask your administrator to add you, then try again. | The members of your GitLab groups are not in the catalog. An administrator imports them, as described in Import the members. Once the import has run, the person tries again. |
Still stuck?
Write to support@forgeit.fr.