Reset the administrator password

If you forgot the administrator password, Astrolabe sends a verification code to the administrator email address.

Before you start

Your Astrolabe needs a mail server to send the code. An administrator enters it once, in Administration › General, on the Mail server tab:

Field	What to enter	Example
Host	The address of the mail server	smtp.example.com
Port	Its port, usually 587	587
User	The account that sends the messages	astrolabe
Password	The password of that account
From	The address the messages come from	astrolabe@example.com

Click Save. The screen says Settings saved. The mail server must offer a secure connection (STARTTLS), usually on port 587.

🔑 Ask for the code

1. On the sign-in page, click Forgot password?

2. The window Reset Administrator Password opens: Click below to send a verification code to the administrator email. Click Send verification code.

3. The window now shows the administrator email address, partly hidden, under Administrator Email. Astrolabe says Verification code sent to your email.

4. Open the administrator mailbox. Open the message [Astrolabe] Password Request - Your verification code and read the six-digit code.

🔓 Get the password

1. Back in the window, click the Verification Code field and type the code.

2. Click Verify code. The sign-in page says Password was sent by email to followed by the hidden address.

3. Open the administrator mailbox. Open the message [Astrolabe] Password Request - Your admin password.

4. On the sign-in page, type the administrator name in Username and the password from the message in Password, then click SIGN IN.

✅ That's it!

Something is wrong? See Common problems with sign-in.