Common problems with General settings
| What you see | What to do |
|---|---|
| A field is greyed out, with Defined by the config file … — edit it there | The value comes from a configuration file. Ask the person who installed your Astrolabe. |
| The banner The configuration has changed. | Click Reload. |
| The mail server does not offer an encrypted connection when you ask for a password reset | The mail server must offer a secure connection (STARTTLS), usually on port 587. On the Mail server tab, check Host and Port, then click Save. See Common problems with sign-in. |
Still stuck?
Write to support@forgeit.fr, with the name of the tab and what the screen says.