Common problems with the dashboard
| What you see | What to do |
|---|---|
| In a GitLab card: Your GitLab account is not connected. and Connect my GitLab account | This card shows what your own GitLab account sees. Click Connect my GitLab account, or go to My Account › My accounts. |
| Nothing here yet and a sentence under it, in a card | The card works and has nothing to show: the sentence says what would fill it. Click Learn more under it to open the page of the card. |
| Welcome to your Astrolabe Dashboard! and This dashboard is empty. | This dashboard has no card yet. Click Add a card: see Add a card. |
| In Add a card, the title No data source is connected and a link Open Company connections | No source is connected yet. Ask an administrator to connect one in Administration › Company connections, for example Add the GitLab integration. If you are an administrator, click Open Company connections. |
| In Add a card, the title Grafana requires the Premium license and a link Open the license | The only source connected is Grafana, and your license does not cover it. An administrator clicks Open the license and adds a license that covers Grafana. |
| Add a card shows a padlock. Hover it: Your role can't add cards to dashboards. Ask an administrator. | Your role does not allow it. Ask your administrator: see Add a card. |
| Arrange or Rename shows a padlock. Hover it: Your role can't edit dashboards. Ask an administrator. | Your role does not let you change dashboards. Ask your administrator to give it dashboard.update. |
| The + button shows a padlock. Hover it: Your role can't create dashboards. Ask an administrator. | Ask your administrator to give your role dashboard.create. |
| Under the name of a dashboard: A dashboard with this name already exists. or A dashboard name has 1 to 60 characters. — or, at the bottom left of the screen (it stays until you close it with its ×), You can have 10 dashboards at most. Delete one to create another. | See Create a dashboard. |
| The window Keep at least one dashboard | You cannot delete your last dashboard: see Delete a dashboard. |
| Create another dashboard to move cards to it. in Arrange | You have only one dashboard. Create another one. |
| This card is no longer on your dashboards. or The dashboard of this link does not exist anymore. | See Follow the critical notifications of your dashboards. |
| Astrolabe could not apply this change. Try again, or reload the page. | The change did not reach the server. Reload the page and do it again. |
| In a card: Astrolabe does not offer this Grafana feature on this instance. and A module is missing from this Astrolabe installation. Tell your Astrolabe administrator. | The installation of Astrolabe lacks the module of this source. Tell your administrator, with the name of the source: nothing to change in the card. |
| In an Azure costs this month card, under the field tag: The tag "foo" is not written key=value (for example app=shop-api), with letters, digits and _ . : / @ + - only. | Write the tag as key=value, for example app=shop-api, or leave the field empty for the whole subscription. |
Still stuck?
Write to support@forgeit.fr with the name of the card and what it says.