Common problems with Compass

What you see	What to do
No Compass tab on a component	Turn on Compass in Administration › Plugins. The tab is on the page of a component.
No compasses available for this entity yet. in the Compass tab	No active compass grades this component. Click Create a compass, or turn on a compass in Administration › Compass, and check its Components Filter.
Nothing here yet and No component of the catalog has a Compass score to show yet. in the Compass card of My Dashboards	No compass grades a component yet. Turn on a compass in Administration › Compass, and check its Components Filter.
Your role does not allow seeing the Compass scores. Ask an administrator. above the table of the Compass card	Your role cannot read Compass scores. Ask an administrator to give it the permission.
No key Compass in Add a card	Turn on Compass in Administration › Plugins.
The Compass entry is missing in Administration	Turn on Compass in Administration › Plugins.
The new compass shows no score	Click the switch on its card to turn it on, then open its score link.
A rule is red and you do not know why	Open the Compass tab of the component, click the rule: Actual and Expected (or, for a yes-or-no rule, Result and Read) show what Astrolabe found and what the rule asks.
A rule on GitHub, GitLab, Jira, SonarQube or Azure does not measure	Add the connection in Administration › Company connections: the Data Sources tab says which one a datasource needs.
Run scan is greyed out in the Compass tab	Your role does not allow a new scan. The score shown is the last one: see Last evaluated.
You are not allowed to run the calculations: ask an administrator for the right to refresh the scores.	Your role cannot refresh the Compass scores. Ask an administrator to give it the permission.
Astrolabe could not run the calculations: try again in a minute; if it persists, tell your company's Astrolabe administrator.	Wait a minute and click Run calculations again. If the message comes back, write to your company's Astrolabe administrator.

Still stuck?

Write to support@forgeit.fr with the name of the component and of the compass.