Common problems with Access Control

What you see	What to do
Create is greyed out in the window Create a role	Write a Name with a letter or a digit, and add at least one Member.
Under Name you read A role already has the identifier role:default/…	Choose another name.
The icon Remove of a member is greyed out	A role keeps at least one member. Add another one first.
Save is greyed out after Edit rights	Tick or untick a box first.
A role has no button to add, edit or delete	It is tagged File: it comes from the configuration file and cannot be changed here. To make a person an administrator, see Give administrator rights to someone.
A button has a padlock	Your role does not allow it. Hover it to read the right that is missing, and ask an administrator.
A message says You may not change the access rules (status 403)	Ask an administrator to give you a role that allows it.
A message says Someone changed this role meanwhile, or a role already uses this identifier.	Reload the page and do it again.
A message says The permissions service does not answer, so nothing was changed.	Try again. If it lasts, open Administration > Problems.
The page Access control says The roles could not be read: the permissions service answered 500. Reload the page; if it lasts, check Administration > Problems.	Click Retry. If it lasts, open Administration > Problems to see what is down.
The page Access control says The roles could not be read: the permissions service does not answer. Reload the page; if it lasts, check Administration > Problems.	Click Retry. If it lasts, open Administration > Problems.
The window Edit group says You are removing your own administrator rights.	You took your own name out of Members. Click Cancel to keep your rights, or Save to give them up.
Save is greyed out in the window Edit group of astrolabe-administrators, with The administrators group must keep at least one member.	Keep at least one person in Members.
The bin of the row astrolabe-administrators is greyed out	This group gives the administrator role: it cannot be deleted. Hover the bin: This group gives the administrator role: it cannot be deleted.
A person you added to astrolabe-administrators does not see Administration	Ask them to reload the page. Check that their name is in Members on the row of the group.
A person says Choose is missing on the cards of The Foundry	Give their role Scaffolder scaffolder.task.create: see Check what a role gives.
A person says Add a card shows a padlock, with the tooltip Your role can't add cards to dashboards. Ask an administrator.	Give their role the Orion-dashboard permissions of Check what a role gives.
A person says Arrange shows a padlock on My Dashboards, with the tooltip Your role can't edit dashboards. Ask an administrator.	Give their role Orion-dashboard dashboard.update.
The tab Tasks of The Foundry says Error: Request failed with 403 Forbidden	Give the role Scaffolder scaffolder.task.read.
A person opens a link to Administration and reads Off the Charts	This person has no role for Administration. Give their role the Administration permissions.

Still stuck?

Write to support@forgeit.fr with the name of the role and what the screen says.