Common problems with AWS

When you add the integration

What you see	What to do
Account ID is required.	Fill in Account ID.
Account ID must be a 12-digit AWS account number	Write the 12 digits of your account number, without dashes: 123456789012.
Region must be a valid AWS region (e.g., 'eu-west-1', 'us-east-1')	Write a region name such as eu-west-1.
Access Key ID must contain only uppercase letters and numbers	Copy the access key ID again from AWS, without spaces.
sts.eu-west-1.amazonaws.com refused the credentials (401). Check the token, and that it has not expired. Fix the field above, or save anyway if the source is only unreachable for now.	The access key ID or the secret access key is wrong, or the key was deleted. Create a new key in AWS and enter both values again.

The form also offers Save anyway, to keep the key when AWS is only unreachable for now.

After you add it

What you see	What to do
In the token list, in State, the message sts.eu-west-1.amazonaws.com refused the credentials (401). Check the token, and that it has not expired.	Edit the token and enter a valid key.
In Administration › Problems, a Company connection line AWS: sts.eu-west-1.amazonaws.com refuses the credentials (403). The token may be wrong or expired.	Click Fix it: it opens the integration. Enter a valid key.

Still stuck?

Write to support@forgeit.fr with the message you see.