Common problems with the license

What you see	What to do
Update License Key is greyed out	Paste the key in License Key first.
The switch of a plugin is grey, and its card shows Requires the Premium license	Your license does not cover it. Add a license that does, then switch it on.
A plugin's card shows Not licensed, and Problems shows Switched on, but the license does not cover it.	The license no longer covers the plugin, and it is not switched off yet. Click Fix it in Problems, add your new license, then check the card of the plugin in Plugins.
A plugin's card shows Switched off: the license no longer covers it	The license lapsed or changed. Add your new license, then switch the plugin back on in Plugins.
Problems shows Switched off: the license no longer covers it. Renew the license, then switch it back on in Plugins.	Same as above: click Fix it, add the license, then switch the plugin back on.

Still stuck?

Write to support@forgeit.fr with the exact message of the page.